The important stuff, in plain language
Accessibility & Inclusion
Life happens. Plans change, people get sick, and emergencies rarely arrive on schedule. Please tell us as early as you can. A Slice of G is a small business run by a real person, and we will do our best to help you find another available date when possible. These terms explain what we can promise and what we cannot.
Respect, equity, diversity & inclusion
Our celebrations are for people, not just photographs. Everyone deserves dignity and a welcoming experience regardless of race, ethnicity, culture, religion, nationality, age, disability, gender identity or expression, sexual orientation or family structure. You do not have to fit anybody else’s idea of “normal” to be welcome.
Zero tolerance for hate speech, discriminatory slurs, threats, intimidation, racism, antisemitism, Islamophobia, homophobia, transphobia, ableism, sexual harassment, unwanted touching, bullying or violence. This applies to clients, guests, staff, contractors, vendors and venue personnel. Our team is held to the same expectation.
If anyone threatens or seriously harasses our staff or contractors, we may stop service immediately, remove our team to safety and, when safe, arrange equipment collection. Serious misconduct does not require a warning. When a less serious issue can safely be resolved, we may give the organizer a chance to address it.
Where we terminate service due to serious violence, threats or harassment by the client or people attending their event, payments for the affected services are non-refundable to the extent permitted by law. Unused staffed-service hours are included when our team must leave for safety. A refundable equipment security deposit is not automatically forfeited: it remains subject only to documented rental damage or loss and authorized deductions. We may contact security or emergency services when appropriate.
If anyone representing A Slice of G mistreats you, please email order@asliceofg.com. Respect goes both ways.
Accessibility & accommodations
I have made my best efforts to make A Slice of G events, rentals, displays and services accessible and welcoming. I also know that accessibility is not one-size-fits-all.
If there is anything I can do to improve accessibility at your event, please contact me without hesitation. You never need to apologize for requesting an accommodation.
We can discuss cart placement and serving height, clear paths for mobility devices, accessible communication, sensory considerations, service animals and support persons, and alternative ways for guests to receive treats. We will work with you to find reasonable arrangements where feasible.
Some features, including entrances, elevators, washrooms and venue access, are controlled by the venue rather than us. We cannot promise an unrelated venue is accessible, but we will coordinate our installation with you and the venue.
Please reach out as early as possible, but do still contact us if a need comes up later. Feedback about barriers on our website or at an event is welcome at order@asliceofg.com.
Nut-free commitment & dietary information
A Slice of G guarantees our own products are nut-free. This commitment matters personally: I live with a serious nut allergy myself. Our recipes do not intentionally use nuts or nut-derived ingredients, and our ingredient sourcing and food preparation must support this commitment.
Our standard recipes contain wheat/gluten, eggs and dairy. Some products can be made gluten-free by advance request. Gluten-free options are not included by default; contact us for availability and pricing. We will discuss any relevant cross-contact considerations before confirming a special dietary order.
For other allergies, intolerances or dietary needs, please ask before ordering. We will review ingredients and tell you if we cannot safely accommodate a request. The nut-free guarantee applies to products made by A Slice of G, not food supplied by another vendor or brought by guests.
Event treats are individually wrapped. Ice cream sandwiches need suitable freezer access or an agreed safe cold-storage and service plan. Staffed service is not automatically required if a host can manage the safe holding and serving arrangement; confirm arrangements with us before booking.
Please contact us. We're a small business run by a real person, and we'd rather have a conversation than leave you guessing.
order@asliceofg.com